Customer Service

Our top priority is providing our customer with what they need, when they need it. And with our Dedicated Client Care Manager you can rest assured knowing that you will have the answers you need when you need it.

Customer service is not something we take lightly and we are here for you!


Save time and money by utilizing our technological tools, and databases. These tools product a real-time service with 24/7/365 ordering capabilities.

Experience our commitment to providing a technological solution for each layer of the hiring pipeline.

Quality Assurance

Our Quality Assurance program is second to none. All services and quality issues are tracked, documented, and reported to operations for immediate review and resolution.

Costly decisions are made every day, let us show you how serious we are about the quality of these decisions.


Simply put, that is exactly what we do. With over 38 years experience under our belt, USAFact is the proven hiring solution for North American businesses.

When you invest in hiring, insuring, and training a new hire, you don't want to leave anything to chance. By assisting you in eliminating high-risk applicants, we help your business to create a safe and productive work environment that will give you the foundation for success. No matter your industry, be it food service, healthcare, or transportation USAFact can provide a custom tailored solution for any role, in any company.

We understand that you use employment screening to ensure you get the caliber of people you want. We ensure the process is expedient, hassle free, adheres to compliance standards, and meets your budget requirements. When using multiple solutions from multiple vendors in your hiring process, a background screening solution with USAFact can help you make the most of those relationships while building a better overall solution.




USAFact Suite of Services & Brands

Rapid Fact

RapidFACT Screening Solutions

Pre-Employment Background Screening and Drug Testing for Employers.
RapidFACT will allow you to conduct your entire sign up process on-line using an easy to understand and straight forward interface.


USATenant Screening Solutions

Tenant Screening, Credit History, Criminal Record Screening for Property Managers and Landlords.
USATenant.com enables you to gain a better understanding of your prospective tenant through extensive background and credit checks.


LendFACT Screening Solutions

Loan Origination, and Banking Background Screening for Bankers and Loan Originators.
LendFACT™ provides a one-stop resource for criminal screening, verifications services, sanctions checks, credit checks, and more to meet all of your loan origination needs.

NV Private Investigator License #6284

CA Private Investigator License #1589

NJ Private Investigator License #8439