Customer Service

Our top priority is providing our customer with what they need, when they need it. And with our Dedicated Client Care Managers you can rest assured knowing that you will have the answers you need when you need them.

The best companies know that success is built on relationships. We're here to ensure your success. 

Quality Assurance

Our Quality Assurance program is the best in the business. And we should know, because we helped create the industry nearly 40 years ago, before there was a background screening industry, based on product and service requests from our clients. Today, our state-of-the-art system ensures all services and quality issues are tracked, documented, and reported to Operations staff for immediate review and resolution.

Find out why we say you should love your background screening company. 


The best technology enables efficiency, for all sizes of companies. RapidFactTM  comprises the very latest technologies to produce real-time service with 24/7/365 ordering capabilities.

Experience our commitment to providing an efficient solution for each layer of the hiring pipeline.

The Most Experienced and Knowledgable Screening Company on the Planet

With nearly 40 years experience under our belt, USAFact is the proven hiring solution for businesses world-wide. You don't thrive in this industry for 40 years without knowing a thing or two about doing it right.

When you invest in hiring, insuring, and training a new hire, you don't want to leave anything to chance. By assisting you in eliminating high-risk applicants, we help your business to create a safe and productive work environment that will give you the foundation for success. No matter your industry, be it food service, healthcare, transportation or anything in between, USAFact can provide a custom tailored solution for any role, in any company.

We understand that you use employment screening to ensure you get the caliber of people you want. We ensure the process is efficient, simple, compliant, and works within your budget. USAFact provides all the services you need, or we can integrate with your existing systems to create a customized solution that can help you make the most of those relationships while building a better overall solution.




USAFact Suite of Services & Brands

Rapid Fact

RapidFact Screening Solutions

Pre-Employment Background Screening and Drug Testing for Employers.
RapidFact will allow you to conduct your entire sign up and screening process on-line using a simple and efficient interface.


USATenant Screening Solutions

Tenant Screening, Credit History, Criminal Record Screening for Property Managers and Landlords.
USATenant enables you to gain a better understanding of your prospective tenant through extensive background, eviction and credit checks.


LendFact Screening Solutions

Loan Origination, and Banking Background Screening for Bankers and Loan Originators.
LendFact provides a one-stop resource for criminal screening, verifications services, sanctions checks, credit checks, and more to meet all of your loan origination needs for banks, credit unions and many other lending institutions. 


NAPBS Background Screening Credentialing Council Accredited


CA Private Investigator License #1589

NJ Private Investigator License #8439