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We Are Here For You

Do you love your background screening company? It's kind of a silly question but really, shouldn't you love all the companies you do business with? Shouldn't they be so good at what they do, so capable, so friendly, that you just think, "Gosh! I love these people!" We think so. So if you don't love your background screening company, maybe its time to ask yourself why?

For nearly 40 years, USAFact has been at the forefront of the background screening industry. In fact, when we first started, there was no background screening industry; we helped create it by providing the services and solutions our clients were asking for. You don't stay in the background screening industry for 40 years without knowing a thing or two about doing background screening right. USAFact’s pre-employment and post-employment screening services combine the latest Internet technologies with an experienced professional staff to deliver a proven resource to thousands of clients. Offering a variety of screening services and packages for businesses sized from global Fortune 100 companies, to small, not-for profits, and every size in between, USAFact provides services custom-tailored to our individual clients' needs.

USAFact Background Screening Information is backed by experienced professionals and an international network of skilled researchers who retrieve and report on public records. Our clients rely on our services as important decision-making tools in creating safe and productive work environments as well as relying on us to help keep them in a defensible position.

The user-friendly ordering and retrieval system offers increased efficiencies including quicker service, centralized resources and detailed tracking capabilities. But the very best tech in the world won't cut it if the people standing behind it aren't up to the task. Relationships are the power that moves the best technology forward. At the end of the day, its all about relationships and we want to be there for you for the long haul, through the ups but also through the downs. Because don't you deserve a screening company that you love?

What Makes USAFact Right For You?

USAFact is experienced in developing standardized screening programs for both large companies concerned with multi-jurisdictional, global applications as well as smaller, regional companies needing a hand in making sound hiring decisions to grow their business.

USAFact Advantages Include:

  • 1
    Our Compliance Team’s commitment to keeping up to date with changing legislation as it relates to employee hiring procedures and screening.

  • 2
    Team R&D ensures we maintain the appropriate database and online subscriptions required to obtain driver’s reports and credit profiles utilizing cutting edge Internet technology. This produces real-time service with 24/7/365 ordering capability. Our efforts include a commitment to providing our clients a solution for each module of the hiring pipeline.

  • 3
    USAFact’s Quality Assurance program is second to none as all service and quality issues are tracked, documented, and reported to Operations for review and immediate resolution.

 

 

  • I am a HUGE fan of your team... Marina AshShahid has been an exceptional partner! Any issues that have occurred, I email Marina and it is solved.

    Erin HigtonCUSTOMER
  • My experience with USAFact has been simply wonderful! Very reliable, fast and fairly priced.
    I would highly recommend to anyone needing worldwide screening solutions. Thank you!

    Janell WaltersHR Manager
  • The informational emails make our company look great - like we have a full time HR staff in our back pocket. Though small in size, we look HUGE in hiring information as it pertains to CA law. Keep the information coming USAFact! Great Job!

    Mark LeonettiHR Manager
  • USAFact has been a great help to us. I quickly learned to navigate the website, and if I ever have questions my rep is always just a phone call or email away. She has been a tremendous help and very service-oriented!

    Janine BrooksHR Manager
  • I highly recommend the expert staff at USAFact.

    Randy JohnsonHR Manager
  • I started working with USAFact in 2012, though my company had been using their services for a long time prior. Everyone I have interacted with through the company has been both insightful and helpful. The customer service is great, whether I'm expressing concerns about turnaround time, invoicing issues or date entry issues on my own part. I would highly recommend working with USAFact.

    Brittany MaksimoviciHR Manager
  • USAFact sets themselves apart from other firms by providing excellent customer service. They are always just on phone call away from speaking with a live person, who is always friendly and extremely helpful in answering your questions. As a customer, you have your very own Client Care Manager whom you are able to build a rapport and understanding of your needs with. As well as the online portal being quick and easy to use. To say the least, my experience with USAFact has been nothing short of wonderful!

    Christina SteeleHR Manager
  • Good experience working with USAFact. Ronnita has been helpful and proactive."

    Nishit K.iHR Generalist
  • I find the customer service and response time excellent. I can always depend on Ronnita and the team.

    Sherry P.HR Manager
  • Christina is our account manager and Denise is our contact for the drug screen orders. I really appreciate that every time I need something, they find a way to resolve my issue even under our contingent timelines. They are so professional and patient with me, especially while going through the new system transition. Great service with consistency and I love doing business with USAFact.

    Jessica R.HR Manager

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2014 Inc 5000 America's Fastest Growing Private Company | #4426
2015 Inc 5000 America's Fastest Growing Private Company | #4079
2016 Inc 5000 America's Fastest Growing Private Company | #3846


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